Refund policy

Returns
Due to the nature of our products, purchases are non-refundable. RavenSong Soap Ltd. places extreme care into packaging products for shipping. However, if shipped products arrive damaged, please email use the contact form within (5) days of receiving the package with photos of the damage and a replacement will be mailed out at no charge.

Sale and Discounted Products
All items purchased on sale are not eligible for exchange, or returned for credit.